At Mirkl, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect
We collect personal and non-personal information in the course of providing our services:

1.1 Personal Information
When you place an order, create an account, or contact us, we may collect the following personal information:

• Full Name

• Email Address

• Phone Number

• Billing and Shipping Address

• Payment Information (e.g., credit card details, PayPal account)

1.2 Non-Personal Information
We also collect non-personal information that helps us improve our website and services, such as:

• IP Address

• Browser Type

• Device Information

• Pages Visited

• Cookies and Tracking Technologies

2. How We Use Your Information
We use the information we collect for the following purposes:

• To Process Orders: Using your payment and shipping details to complete transactions and fulfill orders

• To Communicate with You: Sending emails regarding order confirmations, updates, and customer service inquiries

• To Improve Our Services: Analyzing data to enhance functionality, user experience, and marketing

• To Prevent Fraud: Detecting and preventing fraudulent activity

• To Comply with Legal Obligations: Using information to comply with applicable laws and regulations

3. Sharing Your Information
We do not sell your personal information. However, we may share your data in the following cases:

3.1 Trusted Third-Party Service Providers
We may share information with third parties such as payment processors, shipping partners, and customer support platforms. These providers are contractually required to protect your information.

3.2 Legal Requirements
We may disclose information when required by law, including legal proceedings or protection of our rights.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?
Cookies are small data files stored on your device to remember preferences, improve user experience, and analyze site performance.

4.2 Types of Cookies We Use

• Necessary Cookies: For basic website functionality

• Analytics Cookies: To understand traffic and improve performance

• Targeting Cookies: To display relevant ads

4.3 Managing Cookies
You can manage or disable cookies through your browser settings. Doing so may affect site functionality.

5. Security of Your Information
We use industry-standard safeguards, including encryption, firewalls, and SSL technology, to protect your data. While we take reasonable steps to secure your information, no method is 100% secure.

6. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy, or to meet legal obligations.

7. Your Data Rights
Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccuracies

• Request deletion of your data

• Withdraw consent

• Request data portability

• Object to certain processing (e.g., marketing)

To exercise any of these rights, contact us at:
📧 faithforward@mirkl.com

8. Third-Party Links
Our website may contain links to third-party platforms (e.g., social media or retailers). We are not responsible for the privacy practices of those sites.

9. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from minors. If we become aware of such data, it will be deleted.

10. Changes to This Privacy Policy
Mirkl may update this policy at any time. Any significant changes will be reflected with a new “Last Updated” date. We recommend reviewing this page regularly.

11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 faithforward@mirkl.com

Last Updated: June 18, 2025